I like how my phone notifies me of all movements at a given time, especially money transfers. Due to its close connection with the cloud, this gives us greater freedom to download data and access records at any time, especially since we use it a lot through the mobile app, which allows us to easily scan receipts and invoices and empty the data from them automatically and send it to the direct official, as well as track its status and know the exchange dates. TripActions allows us to put all these operations under strict control and ensure that appropriate offers are obtained and that the budget is not exceeded. I like TripActions' modern user interface and dashboard because it simplifies the implementation of operations with sufficient flexibility, especially when executing flight and hotel reservations during external missions. This ensures that the money is spent correctly. The records that are prepared allow officials and decision makers to easily check the expenses schedule and know the reasons for their disbursement and who paid. TripActions is an important tool for all companies and groups because it allows us to manage expenses professionally and control the spending process, especially when it comes to external missions. This results in me spending HOURS on the phone/chat feature between Delta and TripActions. Most recently, though, on a long haul flight from LAX to NYC, Delta confirmed my upgrade, but when I went to check in, I found out TripActions invalidated it when they saw my new class of seat didn't match the initial one I booked. I always end up calling Delta directly to get upgraded. YUP! You read that right! Because the integration with TripActions and Delta is poor, I am not able to book my seat with status through TripActions. Their change fees have to be approved by a manager-this makes it hard to switch flights last-minute and get home sooner. However, with TripActions, the integration isn't there and a third party is negotiating on your behalf. With Delta, due to loyalty, often if I call, they will waive change fees for me. In Southwest, I can't change in the app if my flight is late, or if I want to switch (at no cost due to my status) to an earlier flight. All I want to do is to be able to contact the airlines myself or have better integration so that 1) I can change things without a third party. It feels like nobody who works there actually flies frequently themselves. TripActions serves as the barrier between me and my carrier of choice. CONSįor business travelers who have status on multiple airlines, this software is pretty miserable. However, pretty products do not create for a great user experience-depth of integration and customer service do that. They're masking a bad travel experience with a pretty user interface for booking. This is literally the only company I've ever sought out to actively negatively review. Thus, they never adequately address my needs.
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